In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to Britannia Housekeeping is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 100% of the fee for canceled cleanings thereafter. 

Canceling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of  Britannia Housekeeping, will be deemed a material breach and allow  Britannia Housekeeping to cancel the contract and/or pricing agreement or to seek legal remedies.

In the event that Britannia Housekeeping needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If  Britannia Housekeeping fails to give 24-hour notice, Client will be offered one free cleaning.